Friday, September 14, 2012

Ironically Speaking....Internet Issues Haunt Me on 2 Continents!

Yeah....it just amazes me that I'm dealing with almost identical issues here in the US that I had in India. It's like a plague that won't go away. I have something important to warn you all of.

DO NOT GET HUGHES NET INTERNET

K. Thanks.

My mother has that. I got home and thought it was great she finally upgraded to something high speed. She lives in the middle of nowhere (Indians call it the jungle and they're really not that wrong when they do). Previously nothing was available but a 3G internet stick and that worked fine for her. Well, it worked fine when she could get it away from the kids. When I stayed with mom before I had my own 3G stick all to myself. It worked great. The speed wasn't bad (Verizon) and I had a high enough limit for downloads that I never exceeded it.

So back to this Hughes Net debacle. I got home and helped my mom set up some restrictions on the router. The foster kids were burning up her download limit on YouTube. She only gets 250 MB a day to download and then it shuts down almost completely for 24 hours while it recharges (if you go over it). So I just put some restrictions on there for her. With extra computers this was the smartest way to make sure no one got kicked off. (Mine wasn't the only new one, one of the foster kids bought a new laptop and so did my step-father right after I got home.)

Things were going great. At one point in June we had 7 computers on it and no one had any issues. This was not the case with July. It started acting up and our download limit kept crashing all of a sudden. Turns out, or so we thought, that one of the foster kids was spending all day streaming iTunes radio. So I blocked that, Pandora and a few more sites. Things didn't get better.

So I started tracking everyones usage of the internet daily. We blocked one computer at a time to see if that helped. We banned iPods and Android devices from the router. Still it didn't get better. So then we started monitoring more heavily. After a week I had definitively proved that no one inside of the house was downloading, streaming or using enough internet to use up the download limit. (Just so y'all know, we spent just over a month tracking everything down to how many percent of the internet it used.)

Did my step-father agree? No. He was dead set on the fact that the only problem was there were too many computers on the router. Okay fine. He shuts it off one night. Now somehow, despite the fact that all the doors were locked and no one had access to this router, the internet was turned back on in the middle of the night. So he couldn't just realize that the download limit hadn't recharged all night like it was supposed to.

So he proceeded to take the cord to the router to his room and locked it up....for 24 hours! Guess what happened? We lost our download allowance. With no one logged onto the internet at all it actually had less available to us after he plugged it back up.

Mom called Hughes Net and they brought up our account and according to them no one had logged in for a full month. So they put in some kind of ticket to track the usage for 24 hours and reset our connection. We called back after 24 hours and some jerk said that their computer showed we had 90% of our download allowance left and we should be happy about it. He wouldn't listen to my mom about what had been going on for a month and she just ended the call.

The next day my genius step-father plugged the router back in (after taking it down another night). He himself had tracked it at 39% left when he unplugged it. Well, funny thing is when he put the internet back it said our download limit was exceeded. He called Hughes Net and they reset it to 100%. 2 hours later it was at 50%. Then 20 minutes after that it was at 63%. So he called them back - because now all of a sudden he believes what me and mom had told him all along. They are bringing us a new modem tomorrow.

Now he is running around acting like he fixed the problem and implying that he can't see why we couldn't have fixed it a month ago. Of course you know, he's the man now because he figured it all out - all by himself right?

Useless info for you:
I set up the router so no one could connect unless I approved them so there was no stolen internet from people we don't know.

Hughes Net recharges at just over 4% of your daily limit per hour - when it works right. According to their new download bank theory that would be just over 2% an hour reflected on your download meter.

Hughes Net has been sued over these issues recently and is losing big time.

Chatting on Skype via video for 1 hour uses 1% of the 250 MB download limit.

Chatting on Facebook or Yahoo for 1 hour uses less than 1% of the 250 MB download limit.

To block iTunes radio on your router, add this link to your blocked list. (http://pri.kts-af.net)

Ashu is still hacking the wifi in India and recently changed the password again. Some people never change.

5 comments:

  1. Sound to me like the ISP is fooling you guys :-(
    Wouldn't it be better to go back to a 3G stick and plug it to a wireless 3G router so that everybody can benefit from it in the house on WiFi?
    In a way I like the Airtel system of allowing 10GB of download at high speed a month and then simply switch to regular speed dowload when you exceeded the limit for the month, you can still buy extra GBs if you really need a high speed download after the limit has been reached.
    And gosh in a normal well disciplined family the kid that hacks the connection should get all his computer priviledge revoked and all electronics item taken away...Your nephew really need a few kicks in the butt.

    ReplyDelete
  2. I would love to go back to a 3G stick. I still have mine and have been seriously considering it. As for the house, I don't have any real say in that and my step-father is more stubborn than I am. They also have a contract with this rotten service. I guess they are stuck for a while. It's awful.

    And you're right about Ashu. It's ridiculous that he keeps doing it. He knows better.

    ReplyDelete
  3. Hackers are all around the world who are still making fool . They have enough time to do such type of things, I think use good quality internet automation products and make your internet or WiFi more secure through your internet provider company.
    itach
    gc-100

    ReplyDelete
  4. Hackers are all around the world who
    are still making fool . They have enough time to do such type of things; I
    think use good quality internet automation products and make your
    internet or WiFi more secure through your internet provider company.


    itach gc-100

    ReplyDelete
  5. Hackers are all around the world who
    are still making fool . They have enough time to do such type of things; I
    think use good quality internet automation products and make your
    internet or WiFi more secure through your internet provider company.


    itach gc-100

    ReplyDelete